How can I avoid fraud or scams? - helpwithmybank.gov
Never provide any bank account details, including the one-time passcode used for authentication, credit card numbers, or other personal information over the phone unless you originated the …
Bank Accounts - HelpWithMyBank.gov
Bank Accounts Select from the following categories to get answers about checking, savings and other bank account questions. Topics Banking Errors & Disputes Business Accounts Cashier's …
Banking Errors & Disputes - HelpWithMyBank.gov
I made a deposit by check / cash and received a receipt, but the bank says that its records do not reflect the deposit. As I have a receipt, doesn’t the bank have to credit my account? It …
What if bank records don’t show my deposit, but I have a receipt?
I made a deposit by check / cash and received a receipt, but the bank says that its records do not reflect the deposit. As I have a receipt, doesn’t the bank have to credit my account? It …
Bank Accounts: Statements & Records - HelpWithMyBank.gov
Find answers to questions about Statements & Records.Is the bank required to send me a monthly statement on my checking or savings account? Yes, in many cases. If electronic fund …
How do I transfer money to a family member or friend?
The bank routing number (this is a nine-digit number that identifies the specific bank holding the account you are sending money to). Generally, the routing number is located in the lower left …
Glossary of Banking Terms and Phrases - HelpWithMyBank.gov
Account Holder Any and all persons designated and authorized to transact business on behalf of an account. Each account holder's signature needs to be on file with the bank. The signature …
Consumer Alert: Watch Out for OCC-Imposter Scams
Requests for Information: Scammers ask for general personal information (name, address, phone number) and later request more sensitive data, like Social Security numbers, bank account …
How can I verify the routing number of the payee before I send a …
Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking …
How do I report a phishing or suspicious email?
How do I report a phishing or suspicious email? If you believe you are the victim of a phishing attempt, you should take the following steps: Contact your bank immediately and alert it to the …