Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

Amid intense criticism, AYANEO unveiled a new plan to enhance customer experiences and reduce shipping times for its gaming ...

For approximately 38,000 customer-owned water service lines whose materials remain unknown, CU crews will begin going door-to ...

Some customers may have gotten emails detailing those increases. For many, it's $4, but for a small number, it's $20. Here's ...

If you have one bad encounter with customer service, you leave with a terrible impression of the company. If you have great service, though, the company is one you will not forget.

A new service will allow Walmart shoppers to use Gemini to discover products, receive personalized recommendations, and ...

The Choctaw Cultural Center won the 2025 Excellence in Customer Service Award. The director of development said this award ...

New York City officials are investigating a buzzy new Brooklyn bakery that’s brazenly curbing local health laws by welcoming ...

A total of seven convenience store retailers made the new ranking, including: Buc-ee's (No. 13) QuikTrip Corp. (No. 16) Kwik ...

She managed to gain brief access to her Instagram account, but before her eyes, she was watching someone message Meta's ...

Nebius Group N.V. is a fully integrated AI infrastructure company with great management and a bright future. Learn more about ...