As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Normal service resumed on BART mid-Monday morning, two hours after a power problem interrupted service on one of the rail system's busiest stretches. Shortly after 9 a.m., BART officials said service ...

U.S. Rep. Dan Newhouse blasted the firing of the U.S. Department of Agriculture’s top executive in Washington state for ag loans, disaster relief and other programs, as a shortsighted “mistake.” Jon ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

Rep. Scott Perry’s most likely 2026 opponent is calling on him to apologize after Perry said Democrats “hate the military” and only serve in the armed forces for political clout. Perry, the Republican ...

PHILADELPHIA (WPVI) -- Sunday marked SEPTA's return to full service across the transit system after a court order reversed recent service cuts. But the return to normal operations comes with a cost: a ...

DEAR ERIC: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...

PITTSBURGH — State Representative Abigail Salisbury is calling out Duquesne Light, saying the company is avoiding its own customers. Duquesne Light was scheduled to attend a special committee meeting ...

OREM — When you need help with some sort of problem — it could be a glitch with a product you've bought or maybe a billing issue with a service you use — your first instinct might be to Google a ...

ASHEVILLE, N.C. (WTVD) -- Bus service is returning to parts of Western North Carolina nearly one year after Helene devastated the area. Beginning Aug. 1, the North Carolina Department of ...

LOS ANGELES (CNS) -- After a 70-day pause for construction, Metro on Saturday reopened a section of its D (Purple) Line with full rail service resuming between Union Station and Koreatown. The transit ...

WE BEGIN WITH BREAKING NEWS IN BOSTON. MBTA BLUE LINE SERVICE DISRUPTED BY AN INCIDENT AT AQUARIUM STATION. THE T SAYS A MAN INTENTIONALLY WALKED IN FRONT OF A TRAIN AROUND 1030 THIS MORNING. HE DIED ...