New wireless carriers show how retail consumer segmentation is shifting toward identity, behavior, trust, and affiliation, ...

For our January magazine edition, we introduce this year's State of Retail panel members and their businesses, representing ...

In a recent earnings report, Walmart revealed that nearly three in 10 customers (30%) have annual household incomes exceeding ...

Consumer trust can be fragile. During the holiday season, 24% of shoppers reported receiving a biased product recommendation from an AI chatbot based on a stereotype. Among those shoppers, 32% lost ...

Google's AI Mode checkout aims to reduce friction, but retailers question what it means for brand control, cross-sells, and ...

By enabling the kind of meaningful experiences Gen Z craves, AI is revitalizing physical retail, turning every store into a ...

Retail's Big Show - HPE (NYSE: HPE) today announced an expansion of its retail-ready portfolio to help customers improve connectivity, security, insight, and performance across their operations. The ...

On the hardware side, HPE is expanding the Aruba Networking CX 6000 switch family with fanless, compact eight-port models to ...

A new service will allow Walmart shoppers to use Gemini to discover products, receive personalized recommendations, and ...

Pacific region to use Google’s Gemini Enterprise for Customer Experience to turn its chatbot into a proactive shopping partner ...

Google CEO Sundar Pichai, at the National Retail Federation 2026, described the company's ambitious vision for how Google can ...

Barry shares how AI is a powerful tool at Best Buy but why human labor and stores are still among the most valuable assets.