Over 20 years as a healthcare professional, both on the frontlines as an EMT and in just about every role in between, I have developed a soft spot for medical call centers. I know what you’re thinking ...

Inbound Health, a value-based care enablement platform for health systems with plans to provide at-home acute and post-acute care, has closed its doors amid regulatory uncertainty as well as unknowns ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min The Minneapolis startup, which ...

An American version of “Call My Agent” is currently in development at HBO, Variety has learned. While the original French series “Call My Agent” (a.k.a. “Dix pour cent”) was set at a fictional talent ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

FRANKLIN, Mass., Nov. 3, 2025 /PRNewswire/ -- Barrett Distribution Centers, a leading third-party logistics (3PL) provider known for its eCommerce and omnichannel fulfillment expertise, is thrilled to ...

Riot Platforms has reiterated its strategy has evolved to “maximizing the value of our megawatts,” rather than just mining Bitcoin, despite posting record revenues in Q3 on the back of a Bitcoin ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

No matter how impactful your brand is, or how many years of combined experience your service team has, your company’s customer experience is only as good as your ability to map it. In today’s business ...