Specialty pharmacy tech transitions require change management, early executive engagement, and workflow validation to ensure success in health systems.

Jira Service Management has earned its place as a leading ITSM platform, particularly for organisations aligned with the Atlassian ecosystem. However, as service management needs evolve, it’s natural ...

Discover the 10 best patch management software solutions for CIOs in 2025 to enhance cybersecurity, ensure compliance, and streamline update processes across enterprise infrastructures.

Explore the essential incident management tools tailored for CIOs in 2025, focusing on AI automation, downtime reduction, and improved operational efficiency. Uncover their features, pricing, and ...

For many Android developers, “ITSM” sounds like something that belongs to the ops team, not the mobile squad. You write code, ship features, fix bugs, and move on to the next sprint. Service desks, ...

To achieve success, organizations of all sizes across industries need to be adaptable to change. While change is constant in almost every organization, managing change is easier said than done.

“If ever there is a misnomer, it’s change management. It rarely causes change—and it’s almost always mismanaged.” That’s how Phil Gilbert, former head of design at IBM, opens his new book Irresistible ...

COLUMBUS, Ohio--(BUSINESS WIRE)--Today, TeamDynamix introduced AI Service Assist, a powerful extension of its core IT Service Management (ITSM) platform that leverages AI agents with native ...

It's only when the pain of staying the same becomes greater than the fear of change that change occurs. –12-step saying Change is hard. And the larger the change, the more difficult and intimidating ...

The Trump administration is reported to be making another change to the way immigrants applying for United States citizenship are scrutinized, using a long-unused process. "The Immigration and ...

Traditional change management advice emphasizes gradual tactics like pursuing “small wins,” building coalitions, and pitching pilots that require minimal investment. In stable times, these approaches ...

Change management is a multibillion-dollar industry built on the fundamental claim that most people dislike change, and that someone needs to manage that resistance. But after decades of ...