Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

A Starbucks employee in Norwalk is no longer with the company after a Los Angeles County sheriff’s deputy was served a cup of ...

QuoteIQ, a CRM platform built for mobile and field service businesses, has announced the launch of Route Density, a new ...

Five9 (Nasdaq: FIVN) today announced an expanded partnership with Google Cloud and a new joint Enterprise CX AI solution that ...

The $983 million Mega Millions winner took the cash — will someone claim the latest jackpot? As they say in the ...

Union Berlin fans spent the week clearing snow around their stadium so their Bundesliga game against Mainz could go ahead.

Blood donations dip during the cold winter months, so the Red Cross hopes a Super Bowl drawing can entice donors.

Canadian tech startups are redefining digital services. Explore how innovations in AI, fintech, and UX are driving global ...

According to www.eventbrite.com, Clemson Martin Luther King Day of Service will take place on Monday, Jan. 19, from 9 a.m. to ...

Apple services, marked by remarkable growth, global expansion, and continuous innovation. From Apple TV, Apple ...

The additional coach car will run continuously for 45 days through February 23, expanding the popular Mobile-New Orleans ...

From improving customer experience to supporting regulatory compliance,  kiosks with ID scanners offer measurable advantages ...