Zapier reports five workplace AI agent examples that enhance workflows by automating tasks like sentiment analysis, lead ...

Estel Chemist Limited has been recognised for its outstanding commitment to customer-centred pharmaceutical care after ...

If you have one bad encounter with customer service, you leave with a terrible impression of the company. If you have great service, though, the company is one you will not forget.

According to the "Voice of the Customer" report, vendors placed in the upper-right “Customers’ Choice” quadrant of the “Voice of the Customer” have scores that meet or exceed the market average for ...

Your frontline teams are your brand. They influence satisfaction more than any marketing campaign ever will. But they can't ...

Online trading platforms let you invest in securities like stocks, bonds, ETFs and mutual funds so you can build an ...

The best car insurance companies offer competitive rates and provide great customer service. But how do you know which ...

Velaris has acquired Markes International from Schauenburg International, strengthening its automated sample preparation portfolio, expanding its global presence, and enhancing support for ...

The best car insurance companies offer great rates and provide great customer service. But how do you know which company is ...

Outstanding warrants stemming from traffic tickets and other minor offenses can rack up hundreds of dollars in fines if ...

"We see DRM as something which can make the life of a legal customer more difficult," says Michał Kiciński, "so there is no ...

The City of Eau Claire has applied for an increase to the water utility rate citing rising costs and is anticipating going ...