If defrost isn’t working, something in the chain is broken. This step-by-step approach shows you exactly where to look and what to test.

The evaporator is where heat is absorbed into the refrigeration system. An evaporator is basically a heat exchanger with refrigerant tubes and extended surfaces. The extended surfaces are often ...

When I bought my Samsung refrigerator, I didn’t expect it to turn my vegetables into ice blocks. No matter how I changed the temperature settings, the refrigerator compartment froze everything. I set ...