Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Wondering how to find a new job, but getting frustrated because you've applied over and over with no response? Your resume ...

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Waymo suspended its robotaxi service in San Francisco on Saturday evening after a massive blackout appeared to leave many of its vehicles stalled on city streets. Numerous photos and videos posted to ...

Rail service on a busy NJ Transit line resumed early on Saturday, Dec. 20, hours after two trains collided in Montclair injuring 17 people, causing a derailment and suspending service through the ...

NJ Transit said service has resumed after two trains collided in Montclair, New Jersey Friday night, injuring more than a dozen people. The agency began alerting customers at around 7 p.m. that train ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

(KRON) — Full service on BART’s Blue Line has resumed following a wild crash Tuesday that saw a car launched onto the tracks between the Castro Valley and West Dublin/Pleasanton stations. The car, ...

BART service resumed Wednesday morning in Castro Valley after crews repaired an area of trackway where a car landed Tuesday and caused damage. BART still was experiencing delays earlier Wednesday ...

CHICAGO (WLS) -- The afternoon commute on the CTA Yellow Line is back to normal, after a train derailment earlier Tuesday. The Yellow Line runs from Chicago's far North Side to suburban Skokie.

PORTLAND Ore. (KPTV) — A new bus route connecting Portland and Boise airports launched Monday after nearly a year without service between the two cities. The 10-hour bus ride by Northwestern Stage ...