Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Fastweb and Vodafone revolutionize customer service using AI agents, Super TOBi and Super Agent, leveraging LangGraph and LangSmith to improve customer interactions and call center operations. Fastweb ...

What if a security system could do more than just protect? What if it could predict, optimize, and even grow your business? Security systems are increasingly integrating cloud-based solutions for more ...

Amazon Web Services is rolling out a slate of new homegrown AI models and a service for enterprise customers to build their own custom versions. The cloud provider launched Nova 2, a fleet of four new ...

Amazon announces a comprehensive expansion of its Nova portfolio with four new models, a pioneering "open training" service that empowers organizations to build their custom model variants with Nova, ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, designing an innovative system, or revolutionizing an organization’s customer ...

The model that recently went viral is improved with Gemini 3 Pro. The model that recently went viral is improved with Gemini 3 Pro. is a deputy editor and Verge co-founder with a passion for ...

Gaining customer trust has long been cherished among executive teams as a way to build brand value. Traditional metrics have been central for managing customer trust. But digital media and associated ...

A few days ago, Google finally explained why its best AI image generation model is called Nano Banana, confirming speculation that the moniker was just a placeholder that stuck after the model went ...

Creative design giant Adobe is beefing up the products it offers businesses to include custom generative AI models. Adobe launched Adobe AI Foundry on Monday, a new offering that allows enterprises to ...

In these uncertain times — amid mounting cybersecurity threats, for instance, or worries about federal budget cuts — it helps to get back to the basics. That was one of the themes offered at the ...