Morning Overview on MSN

How AI chatbots keep you hooked and coming back for more

AI chatbots are no longer just tools that answer questions. They are engineered to feel like attentive companions, shaping ...

Why Most Managers Avoid Hard Conversations — and How to Stop Letting It Cost You Millions

Tough talk can be, well, tough. But it's also critical for ensuring your team is working at its best. Learn what holds ...
CMSWire

Talkdesk introduces Commerce Orchestration powered by CX Automation

Industry-specific cloud platforms bring proactive, orchestrated agentic AI to every commerce moment PALO ALTO, Calif., Jan. 08, 2026 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today introduced Customer ...

Talkdesk introduces Commerce Orchestration powered by Customer Experience Automation and announces Consumer Goods Experience Cloud ahead of NRF 2026

Advancing Talkdesk Retail Experience Cloud (TM) with CXA-Powered Commerce Orchestration Commerce Orchestration turns every dialogue into a revenue opportunity. It leverages natural language to guide ...