Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Discover the best marketing automation tools for enterprises in 2025 that leverage AI, streamline workflows, and enhance customer engagement. Explore our comprehensive guide to optimize your marketing ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

December is one of the most financially strained months for businesses when it comes to cash flow. Year-end project surges, holiday closures, and fiscal budgeting cycles can create long wait times ...

KINGSTON, Jamaica — B2B Service Support Officer at Flow, Alicia Tucker has received the Consumer Advisory Committee on Utilities (CACU) Customer Service Distinction Award. The award was presented on ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. Another Black Friday ...

CHARLOTTE, N.C., Nov. 10, 2025 /PRNewswire/ -- SPX FLOW has expanded the global service reach for its Pump Solutions business, from five to more than 30 certified or in-process partners to strengthen ...

The main Social Security phone number is 800-772-1213. These other numbers could also get you the help you need. Many, or all, of the products featured on this page are from our advertising partners ...

CEO Amanpal Singh Bhutani stated that "our disciplined execution delivered strong results, reflecting the power of our strategy of attracting and retaining high-intent customers who generate high ...

Verizon will soon cut a yearslong perk despite recent customer losses. Verizon (VZ) has made some controversial changes to its phone plans over the past year. In March last year, Verizon increased the ...