M is gaining omni-channel momentum as digital upgrades, Reimagine 125 stores and automated fulfillment lift sales and ...

For years, companies have been moving their most valuable customer data into countless different systems used by marketing, ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

Strategic branding goes beyond aesthetics; it encompasses thoughtful planning, consistent execution, and a deep understanding ...

Recruiting new customers costs seven to nine times as much as it does to keep current customers from leaving. Besides the obvious foregone revenue, dissatisfied customers are not going to recommend ...

TROY, Mich.: 3 Dec. 2025 — Record-high average monthly residential gas utility bills ($122) are negatively impacting overall customer satisfaction according to the J.D. Power 2025 U.S. Gas Utility ...

Salesforce, Inc. (NYSE:CRM) ranks among the best fundamental stocks to buy right now. Salesforce, Inc. (NYSE:CRM) presented a strategy vision focused on business transformation and AI integration at ...

In a world overloaded with noise from competitor campaigns and industry hype, it’s easy for brands to get distracted by chasing the next shiny thing. But what if the real game changer isn’t out there ...

Running a successful car wash business in today’s competitive market requires more than just good service. To stand out, you need a solid strategy for marketing, the right equipment, a focus on ...

New research shows C-Suite executives are redefining business success by prioritizing customer satisfaction and retention, and urging their legal, tax, and risk departments to align technology ...