LAS VEGAS, NV, UNITED STATES, January 7, 2026 /EINPresswire.com/ -- As the curtains rise on the International Consumer ...
Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, today announced that it has entered into a ...
Industry-specific cloud platforms bring proactive, orchestrated agentic AI to every commerce moment PALO ALTO, Calif., Jan. 08, 2026 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today introduced Customer ...
The 2026 CX roadmap must shift from reactive fixes to proactive, cross-functional planning, measurable customer value, & long ...
In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...
Abstract: This study examines the effects of AI chatbot communication techniques on customer satisfaction and intention to use AI enabled banking in the banking ...
Abstract: In order to investigate the dynamic evolution of learning communities and their participants' interaction patterns in online environments, this study collected and analyzed one year of ...
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