The board for the John F. Kennedy Center for the Performing Arts announced that it would now be named the Trump-Kennedy Center, although a formal change may have to be approved by Congress. By Shawn ...

So, you’re looking to land your first job in a call center, huh? It can feel a bit daunting, especially if you don’t have any direct experience. People often wonder how to even get past the interview ...

Thinking about a job in a call center but don’t have any direct experience? It’s totally doable. A lot of people get their start in these roles because they offer a chance to learn and grow. The trick ...

Whitney Leavitt may be down, but she’s not out. A little more than a week after her controversial elimination from “Dancing With the Stars,” Leavitt announced during a tell-all interview on the ...

CyrusOne’s Jim Roche details how AI-driven workloads, high-density racks, and liquid cooling are transforming the data center–utility relationship. Only a decade ago, few in the power sector could ...

See Melissa Russo's full interview with Mayor-elect Zohran Mamdani below. Mayor-Elect Zohran Mamdani plans to pick up the phone and call President Donald Trump prior to taking office, he told NBC New ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

The first Michelin Guide American South Ceremony will be held in Greenville, South Carolina, on November 3. The invite-only event will award Michelin Stars and other distinctions to restaurants across ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

GameSpot may get a commission from retail offers. In 2003, Vince Zampella and his Infinity Ward co-founders unleashed the original Call of Duty after previously shepherding EA's Medal of Honor ...

Just last month, Cisco marked the 25th anniversary of its instantly recognizable IP phones, which have been an office staple since the 2000s. Today, the way that businesses and customers interact ...