As retail AI spreads beyond pilots, leaders are learning that better forecasts are not enough. Trust and judgment define what ...

As AI accelerates retail decisions, understanding and accountability struggle to keep pace. A clear view of what’s changing, ...

By enabling the kind of meaningful experiences Gen Z craves, AI is revitalizing physical retail, turning every store into a ...

Retail has crossed a threshold. What began as experimentation — chatbots, recommendation engines, demand forecasts — has ...

True AI fluency isn’t about using the most advanced model. It’s about enabling intelligence to flow freely between customer ...

Effective data governance represents an even greater need as businesses evolve their artificial intelligence deployments.

Last year, Retail Dive tracked more than 40 deals across the industry, the vast majority of which were acquisitions or sales.

The AI in Retail Conference returns to New York on January 12, bringing senior retail and AI leaders together to ...

Retailers say AI is slashing costs while boosting income: An overwhelming majority of those surveyed (95%) stated that AI ...

The implementation of AI tools has increased across the retail sector in 2025 with 64 per cent of respondents to KPMG’s 2025 ...

The report is based on a survey of 250 U.S. retail decision-makers and 500 U.S. consumers, who shopped in-store within the last 12 months. The findings show that while retailers are rapidly adopting ...

AI is no longer an experiment in the CMO’s toolkit. It is now becoming the foundation for modern marketing transformation. As customer expectations climb and operational complexity grows, ...