Digital IDs in mobile wallets are reducing friction at checkout and verification, helping retailers reconnect online ...

As retailers enter 2026, unified platforms, agentic AI, and automation are changing e-commerce operations, affecting ...

January, known in retail circles as Returnuary, is often the cruelest month for merchants, as post-holiday returns erode ...

An e-commerce customer service support company is predicting a 45% increase in customer returns following Christmas, a development that will tax many retailers’ support systems and erode their holiday ...

Money laundering risks are no longer confined to banks. As online commerce scales globally, retailers are finding themselves exposed to threats once limited to the financial sector. The online retail ...

Agentic commerce is changing how consumers discover and buy, as brands deploy AI agents as autonomous team members to predict demand, optimize pricing, and communicate with customers automatically.