Pacific region to use Google’s Gemini Enterprise for Customer Experience to turn its chatbot into a proactive shopping partner ...

The West Africa Association of Customer Service Professionals plans to launch what it describes as Africa’s 1st structured virtual assistant..

Las Vegas restaurant Rachel's Kitchen uses AI assistant Ryan for phone orders, showing how businesses can integrate ...

Retail and sales positions are also being reshaped, according to the report, as the experience economy changes the nature of ...

Woolworths Group is the first Australian retailer to partner with Google Cloud's agentic AI platform, Gemini Enterprise for ...

Retailers and tech companies are empowering AI agents to make independent decisions, with major announcements expected at the ...

The Pennsylvania Public Utility Commission (PUC) is hosting 12 in-person and telephonic hearings this month to obtain public ...

When we looked at jobs that had disappeared over the past 170-plus years, we heard from Michael Cushman in D.C. He hinted, fairly enough, that he hadn’t been around in 1850 and would find it more ...

Artificial Intelligence (AI) is one of the most important aspects of the Caterpillar digital transformation. It has the ability to make a significant impact across our own operations, but it’s the ...

It does work I don’t want my team wasting time on, and it does it without fatigue, context switching or the need to sleep.

The promotions of Jamoree Murphy and Isaiah Zukasky to Assistant Management roles reflect Accelerated Management’s strategic ...

After AT&T Fiber raised the price on my gigabit plan, I downgraded to 500 Mbps and found no drop in everyday performance — ...