Driving customer value isn’t just about external focus. It also requires empowering our employees. When every employee is ...

The outsourcing industry is in a state of flux, initially brought about by digital transformation activity during the pandemic and accelerated by the advent of generative AI. In an outsourcing sector ...

Underwhelming sales figures and consistently high churn rates are pervasive problems for organizations large and small. Effectively communicating the value of your product or service to each customer ...

For many technology vendors, customer success is measured by how successfully the customer implements and adopts their products. At diginomica, we've long argued that this view is far too narrow — ...

LOS ANGELES, Aug. 16, 2023 /PRNewswire/ -- ProcurementIQ, the market intelligence leader for procurement, is proud to announce that Fiona Adams has joined the company's executive staff as the director ...