Thread Announces General Availability of Voice AI to Modernize MSP Phone Support

New Voice AI automates call intake, triage, and dispatch to reduce costs and improve customer experience NEW YORK, NY, ...
IEEE

From Facial Expressions to User Experience (UX): How User Emotions Define the Design of Intelligent Systems

Abstract: Emotions are a key determinant of User Experience (UX). This work investigates the relationship between facial emotions and UX. It presents ALPACA, a predictive system that estimates user ...
Journal of Medical Internet Research

Psychological Factors Influencing Appropriate Reliance on AI-enabled Clinical Decision Support Systems: Experimental Web-Based Study Among Dermatologists

Background: Artificial intelligence (AI)–enabled decision support systems are critical tools in medical practice; however, their reliability is not absolute, necessitating human oversight for final ...
People

In-N-Out Officially Removes Number '67' from Its Ordering System After Viral '6-7' Trend

PEOPLE confirms the West Coast burger chain removed '67' from its ticket system about a month ago George Rose/Getty In-N-Out Burger has officially retired the number "67" from its ticket order system, ...
IEEE

Explainable Machine Learning Models for Clinical Decision Support Systems

Abstract: Explainable Machine Learning (ML) models are an essential component of Clinical Decision Support Systems (CDSS), since they provide the transparency and interpretability that are essential ...
Railway Gazette International

Denver RTD launches Masabi Tap-n-Ride open payment systems

USA: Denver Regional Transportation District has launched open payments across its entire rail and bus network using Masabi’s Justride platform. This supports support mobile ticketing, account-based ...