Traditional "on the street" businesses give customers a direct, in-person experience of the products or services offered. Just as customer experience plays a pivotal role in converting window-shoppers ...

When preparing for 2025 and all the unknowns the future inevitably holds, a thorough strategic plan is critical to driving meaningful outcomes for any business. Effective strategic plans reflect on ...

Since 2010, UMass Lowell's transformative growth and development has been guided by a multi-year strategic planning process, titled UMass Lowell 2020 Strategic Plan, which provides a blueprint for how ...

In the fall of 2022, UMass Lowell began a new strategic plan under the leadership of its new chancellor, Julie Chen. In addition to academic and research initiatives, this strategic plan will include ...

Here’s how to best think about strategic planning, communication rhythms and maintaining alignment for consistent growth as you plan for next year. Daily and weekly communication rhythms ensure ...

All businesses, no matter how small, have three categories of resources available to them: the technology they use to create a product or service; the finance they use to operate and grow the business ...