GM agreed to a settlement with the Federal Trade Commission last January over allegations it mined geolocation and driving ...
GM sold a service without proper disclosures and sold precise geolocation and driver behavior data without proper consent, ...
The tenure of General Motors’ CEO Mary Barra may soon be ending, but not before billions of additional losses are booked for ...
The order, first proposed a year ago, bans GM from collecting and then selling geolocation data to third parties, like data ...
When General Motors recalled almost 600,000 vehicles in the United States at the beginning of 2025, it was forced to deal ...
Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...
FTC finalizes an order barring GM from sharing driver data and imposing long-term consent and transparency rules for ...
The order doesn’t stop with the five-year ban. For the next 20 years, GM has to play things much straighter, getting ...
GM created CarBravo in 2023 to appeal to the used market and compete with online dealerships such as Carvana Co. and CarMax ...
Used-car buyers get a big win as GM extends CarBravo warranties to 12 months with no deductible and nationwide dealer support ...
The final order approved by the FTC imposes a five-year ban on GM disclosing consumers' geolocation and driver behavior data to consumer reporting agencies.
Older, higher-mileage vehicles that do not meet the platform's standard certification criteria are eligible for a 30 ...