ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.
The path forward looks very different depending on where a company starts from and what kind of problems its leaders are ...
Top-level actions include giving agents the right amount of freedom and rethinking traditional ROI. Industry leaders share their own experiences.
SharePoint . . . ServiceNow . . . Salesforce . . . Workday . . . pretty much every company in the world uses one or more of these enterprise software platforms. In fact, the average knowledge worker ...
At CES 2026, Lenovo showcased the importance of placing AI closer to people, data, and decisions through a hybrid AI, agentic ...
Apple plans to use Google’s Gemini artificial intelligence model to power its updated version of Siri, which is set to launch ...
As part of CRN’s 100 Coolest Cloud Computing Companies of 2026, here’s a look at 20 innovative software companies that are ...
Companies investing in unified, managed and rich data layers will drive innovation in the coming decade. Through these ...
But last year we got the best sense yet of how LLMs function, as researchers at top AI companies began developing new ways to ...
This is how to drive business growth and innovation by merging analytics and AI with human understanding and insights.
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