From constantly apologizing for things beyond your control to feeling physically uncomfortable when someone might be ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

And what to do about it by Thomas Keil and Marianna Zangrillo In their pursuit of strong performance, CEOs and executives often overlook a critical factor in organizational success: the health of ...

This type of relationship is what many in the New Age and metaphysical communities call a karmic relationship. These ...

Introduction Individuals diagnosed with generalized anxiety disorder (GAD) seek pleasurable foods to avoid their negative emotional experiences. Ineffective regulation of negative emotions may be a ...

GOP lawmakers are fleeing for the exit in droves, with many pointing to a Congress they argue has grown too dysfunctional and ...

We avoid conflict because we have a low tolerance for discomfort. Humans tend to avoid discomfort—whether it be physical, ...

Several dissatisfied employees at the Minnesota Department of Human Services, including a former whistleblower, are calling for an immediate change in leadership amid the “shocking prevalence of fraud ...