Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its Missed Call Text Back functionality, reflecting broader changes in how organizations manage inbound communication, ...

Text message marketing is a powerful tool for reaching your customers. See some SMS marketing examples and adapt them to your ...

Discover how text message marketing helps drive customer engagement and increases purchasing, plus tips on which SMS services to use.

Modern systems and clear productivity gains are giving the 174-year-old insurer the confidence to move quickly toward AI ...

Jersey Mike's is a one-stop shop for delicious subs, but it can get pretty busy. Follow these rules to keep things moving for ...

The Cessna Citation Ascend is designed and manufactured by Textron Aviation Inc., a Textron Inc. (NYSE: TXT) company. “The ...

When an actual human being answered an airline customer-service hotline after a single ring, I probably should have known I ...

Bit.com has announced that it will shut down its operations and run a wind-down through March 31, 2026. The company started ...

Educational Voice targets growing demand for animated training content as organisations shift toward video-based learning A well-produced training animation can reach thousands of employees ...

Educational Voice strengthens offering as more companies recognise animation’s business impact Belfast has real strengths in creative industries with excellent graduates and costs that let us deliver ...

A wind advisory has been issued for the Lower Hudson Valley on Tuesday and chilly, windy weather is expected for the New Year holidays.