Disabled online fashion shoppers face inaccessible deliveries and unfair return fees, a Which? mystery shop investigation ...

New credit card scam uses fake customer service calls and couriers to steal cards. Learn how to protect yourself from this ...

A recent fraud case shines a spotlight on the many communication disconnects caused by disjointed software systems common at ...

Received a text about an unpaid toll? Don't click. Learn the 7 signs of the "toll trap" scam draining bank accounts across ...

Discover nine essential ways AI helps financial advisors enhance client services, optimize portfolios, assess risks, and streamline operations effectively.

Use SMS messaging in text message marketing campaigns to reach customers on their mobile devices. Learn the types of SMS ...

Discover how text message marketing helps drive customer engagement and increases purchasing, plus tips on which SMS services to use.

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

SHORE. POLICE AND FIREFIGHTERS DISPATCHED TO A SWAMP WHERE SOMEBODY WAS STUCK. OUR RHONDELLA RICHARDSON IS LIVE IN MANCHESTER BY THE SEA WITH THE TOOL FIRST RESPONDERS USED TO PULL IT OFF. RHONDELLA ...

Hackers on Monday hijacked a mass text messaging service, pushing hundreds of thousands of scam texts to people who subscribe to alerts from New York state, a Catholic charity and a political ...