Dell Technologies cemented its position as a major AI player with changes across its PC, server, and storage lines in 2025, capping the year with an AI-focused acquisition and an increased AI server ...

Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

BUFFALO GROVE, IL / ACCESS Newswire / January 12, 2026 / PPC Flex, a leading North American flexible packaging ...

These high-risk, high-reward stocks could generate huge gains if they can become market leaders in their respective fields.

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

A recent fraud case shines a spotlight on the many communication disconnects caused by disjointed software systems common at ...

Plug-In Freight Ops™ launches Partner Network enabling freight pros to resell freight tech w/ instant quotes, white-label portals, training & marketing support. Freight pros must quote and book faster ...

MIAMI, FL, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI-driven initiatives focused on productivity, customer experience, and the transformation of corporate service operations. C&M, a ...

Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

How to Measure and Improve Customer Service for Growth High-quality customer service is often a defining factor in a company’s success. At its core, customer service is about meeting the expectations ...