As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Great AI doesn’t happen in isolation. These UX strategies — from confidence scores to graceful error recovery — turn users into active collaborators. The AI ...

Older workers stand to be big AI beneficiaries - if they strengthen their skills. One huge fear among older workers: Artificial intelligence will take their jobs and prevent them from securing ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps. Related Articles Asking Eric: I’m afraid I’m on the verge of another bad financial decision ...

September 25, 2025 Add as a preferred source on Google Add as a preferred source on Google Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a ...

DEAR ERIC: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...

As an insurance broker in today’s crowded and competitive industry, it pays to gain additional credentials. These can equip you with valuable knowledge and skills that can make you stand out. This ...

PITTSBURGH — State Representative Abigail Salisbury is calling out Duquesne Light, saying the company is avoiding its own customers. Duquesne Light was scheduled to attend a special committee meeting ...

OREM — When you need help with some sort of problem — it could be a glitch with a product you've bought or maybe a billing issue with a service you use — your first instinct might be to Google a ...

Mentored by Christine Vachon and Thérèse de Prez, he also worked on ‘Go Fish,’ ‘Kids,’ ‘Summer of Sam,’ ‘The Manchurian Candidate’ and ‘American Gangster.’ By Mike Barnes Senior Editor (Kardos spoke ...