WASHINGTON, DC – In a rare rebuke within party lines, ten House Democrats joined their Republican colleagues in voting to censure Representative Al Green for his protest during President Donald ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

The new detail further complicates the military’s explanations for its actions during the Sept. 2 strike in the Caribbean Sea. By Julian E. Barnes and Charlie Savage Reporting from Washington The two ...

U.S. Rep. Dan Newhouse blasted the firing of the U.S. Department of Agriculture’s top executive in Washington state for ag loans, disaster relief and other programs, as a shortsighted “mistake.” Jon ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

Rep. Scott Perry’s most likely 2026 opponent is calling on him to apologize after Perry said Democrats “hate the military” and only serve in the armed forces for political clout. Perry, the Republican ...

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps. Related Articles Asking Eric: I’m afraid I’m on the verge of another bad financial decision ...

What appeared to be a fervent, finger-wagging row between President Trump and his wife Melania caught on camera outside the White House was actually an animated discussion about the escalator breaking ...

DEAR ERIC: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...

Dear Eric: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...

PITTSBURGH — State Representative Abigail Salisbury is calling out Duquesne Light, saying the company is avoiding its own customers. Duquesne Light was scheduled to attend a special committee meeting ...

On this episode of CMSWire TV’s Beyond the Call, CMSWire Editor-in-Chief Dom Nicastro (aka me) sits down with Katrina Fine, Senior Manager of Standards Transformation at Hyatt. Fine shares how her ...