Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Five of the most important Cincinnati business news stories you need to know today, along with a note about the value of customer service.

Google Classroom now offers a Gemini-powered tool that generates podcast-style audio lessons for teachers to deepen ...

Customer experience lessons don’t only come from dashboards, surveys and competitive analysis. Sometimes, they show up in places we’ve watched a dozen times — just not through our CX lens. During the ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Liberty Bible Church: 824 North Calumet Ave. — Liberty Bible Church has Faithful Fitness for women on Mondays and Fridays. Faithful Fitness is an exercise class for women with two different classes ...

BOULDER, Colo. — The National Weather Service has issued a Red Flag Warning for Wednesday as dangerous wind conditions threaten Colorado's Front Range, with forecasters applying lessons learned from ...

BROOKLYN HEIGHTS — THE SERVICE OF LESSONS AND CAROLS IS A TIME-HONORED CHRISTMAS TRADITION. The historic Plymouth Church continues its 93-year-old Lessons & Carols service on Sunday, Dec. 14, at 6 p.m ...

Join Calvin University choirs for their fiftieth annual lessons and carols service, which coincides with Calvin University's 150th anniversary celebrations spanning the 2025–26 academic year. In this ...

POUGHKEEPSIE, N.Y. — Vassar College’s annual “Service of Lessons and Carols,” an Advent service of readings, choral anthems, and congregational carols that culminates in a candle lighting ceremony, ...

At 7 p.m. Sunday, Dec. 7, the community is invited to attend a Service of Nine Lessons and Carols. This presentation - which is taking the place of First United Methodist Church’s annual Christmas ...

I was visiting New York City over the weekend, and on Saturday morning, I passed a Luckin Coffee shop. This is China’s fast-growing, supposed “Starbucks killer”—which opened 3,008 stores during the ...