We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Kaitlyn Wells I’m not one to run, unless it’s toward an ice cream truck or ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Trading activity for Richtech Robotics reflected a gap-up open within the broader automated-service environment, drawing heightened attention to its marketplace presence. The company’s offerings ...

Israeli AI agent startup Wonderful has raised $100 million in a Series A round led by Index Ventures, with participation from Insight Partners, IVP, Bessemer, and Vine Ventures. The large round, in a ...

This Front Office and Guest Services Training course prepares students for careers in the hospitality industry by teaching essential skills and knowledge for customer service, front office operations, ...

SAN JOSE, Calif., Oct. 13, 2025 — Zoom Communications, Inc. (NASDAQ: ZM) announced a strategic go-to-market (GTM) partnership with Oracle designed to help organizations transform the experience they ...

Hacking is hard. Well, sometimes. Other times, you just call up a company’s IT service desk and pretend to be an employee who needs a password reset, an Okta ...

The commanding officer of the U.S. Coast Guard’s Centralized Service Desk was temporarily relieved by the service on Tuesday. The Coast Guard said via a press release Lt. Cmdr. George O. Ziwortin had ...

The Secret Service has lifted a lockdown of the front lawn of the White House, after a tourist threw something over the 13-foot fence. Press were moved inside to the White House briefing room as they ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...

If you click on links we provide, we may receive compensation. “This is a whole new adventure,” the author and viral content creator tells PEOPLE of 'For Whom the Belle Tolls' Carly Tagen-Dye is the ...

Colorado Congresswoman Lauren Boebert has asked the Department of Government Efficiency to "reevaluate federal funding of the Front Range Passenger Rail." In a letter to the U.S. Department of ...