Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

It’s not about making machines smarter; it’s about making human interactions more meaningful,” said Shankar Raj, an ...

A new framework restructures enterprise workflows into LLM-friendly knowledge representations to improve customer support automation. By ...

Manhattan Associates (NASDAQ: MANH), the global leader in supply chain commerce with unmatched AI capabilities, today announced major enhancements to Manhattan Active® Omni. These innovations are ...

Investing.com -- Manhattan Associates (NASDAQ:MANH) stock gained 2% on Friday following the announcement of major enhancements to its Manhattan Active Omni platform, featuring embedded AI capabilities ...

ThinkLabs AI, a company specializing in AI-driven grid solutions, today announced results in collaboration with Southern California Edison (SCE) using physics-informed AI digital twins to model and ...

Southern California Edison partners with ThinkLabs AI and Microsoft to automate grid energization. Learn how this ...

Broadcom has introduced the BCM4918 network processor for high-end Wi-Fi 8 residential access points, reviving the ...

The UK government has embarked on an ambitious program to improve efficiency with AI. It estimates £45 billion in savings ...

These innovations further strengthen Blue Yonder's retail solutions which include the Blue Yonder Network, a multi-enterprise supply chain network that provides retailers access to over 172,000 global ...

Caterpillar Inc. (NYSE: CAT) today announced an expanded collaboration with NVIDIA to drive innovation across industries through next-generation, AI-enhanced customer solutions and manufacturing ...

Integration of OSS hardware into prime contractor system further validates OSS capabilities for next-generation 360-degree ...