Executives say they still believe generative AI will eventually transform their businesses, but they are reconsidering how quickly that will happen within their organizations.

Even without formal customer service experience, you can show you care about people. This means demonstrating that you’re ...

About 40 people were killed and around 119 others injured in a fire at a New Year’s party in a Swiss ski resort bar, according to police.

A Bulgarian business owner who lived in Chicago for decades and was arrested during an immigration enforcement 'blitz' has ...

The board for the John F. Kennedy Center for the Performing Arts announced that it would now be named the Trump-Kennedy Center, although a formal change may have to be approved by Congress. By Shawn ...

MIDLAND, Texas (AP) — Retired Chinese official Li Chuanliang was recuperating from cancer on a Korean resort island when he got an urgent call: Don’t return to China, a friend warned. You’re now a ...

MIDLAND, Texas (AP) — Retired Chinese official Li Chuanliang was recuperating from cancer on a Korean resort island when he got an urgent call: Don’t return to China, a friend warned. You’re now a ...

Discovery calls fail when you ask generic questions. These coaches reveal eight question types that create clarity, expose ...

Investors have plowed billions of dollars into AI startups that promise to help answer annoying customer service calls for businesses big and small. PolyAI has just raised a new round on a $750 ...

At 7-foot-4 and a former No. 1 draft pick, Victor Wembanyama has long been considered the NBA's next big thing. But this season, the 21-year-old Frenchman has arrived as the league's biggest ...

There are more questions than answers after federal immigration agents deployed pepper spray and other chemical agents after a crash and confrontation with Elgin, Illinois, residents over the weekend.

Jamie Campbell Bower does do the Vecna voice, yes. And if you ask me to do it, I'm gonna say no. But yes, the Vecna voice was ...