By Emma Lewis, bOnline Staying connected is one of the main ingredients in helping your business survive. The way ...

Pete Hanlon is CTO of Moneypenny. Moneypenny handles outsourced phone calls, live chat and digital comms for thousands of companies globally. I believe it’s time we recognize the little, everyday ...

Microsoft on Thursday unveiled details of plans for VoIP and video products offered through Windows Live services that will include new VoIP phones and a click-to-call feature for address book names.

Following up on the VoIP quality issues that we discussed in last week’s newsletter, this week we’d like to take a deeper dive into some of the possible problems that can make VoIP call quality ...

Josh Lowensohn joined CNET in 2006 and now covers Apple. Before that, Josh wrote about everything from new Web start-ups, to remote-controlled robots that watch your house. Prior to joining CNET, Josh ...

Communication is an essential part of doing business online, from the simplest calls and text messages to large-scale video conferences involving dozens or even hundreds of people. Unfortunately, most ...

Why settle for an ancient, analog PBX? The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

*Editor's Note: This is the sixth of 10 installments of our 5 Hot-Button Issues series, in which we spotlight five things solution providers should keep an eye on over the coming year in various IT ...

6 Simple Ways to Tell If You Need UCaaS vs VoIP Your email has been sent Discover the differences between UCaaS vs VoIP, the advantages and drawbacks of each, and how to decide which is right for your ...