Nov. 26—Thousands of everyday New Yorkers interact with some aspect of the state government nearly every day, from the Department of Motor Vehicles to the Department of Taxation and Finance and many ...
This editorial’s theme is customer service. It stars Gov. Tina Kotek and our own technological ineptitude. Kotek emphasized how state government’s customer service is a priority when she spoke ...
An influx of staff delivering exceptional customer service is driving a rise in hotel guest satisfaction as travel returns to pre-pandemic levels, according to J.D. Power's annual North America Hotel ...
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