Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...

(Bloomberg) -- Salesforce Inc. is unveiling a pivot in its artificial intelligence strategy this week at its annual Dreamforce conference, now saying that its AI tools can handle tasks without human ...

Salesforce is cutting jobs and reducing its reliance on large language models due to trust issues in generative AI, shifting towards more predictable automation with Agentforce.

Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ...

Salesforce.com is in the process of notifying select users of the private beta via e-mail. CRN received an e-mail invite late Friday after signing up for notification on the Do.com web site in ...

Salesforce (NYSE:CRM) shares have lagged behind peers in recent years, raising questions about the company's AI strategy.

Metazoa, developers of a Salesforce ecosystem’s software toolset for org management, will provide turn-key service to assist companies with complex Salesforce org management tasks. Backed by Metazoa ...

Cirrus Insight now integrates Salesforce.com Tasks with Gmail. Cirrus Insight users have long been able to create new tasks in Salesforce right from Gmail. Now they have a dashboard for viewing, ...

As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...