My professional experience and research focus on the design of successful multi-sided marketplaces. The students in my classrooms at Harvard, Stanford, Hult, and the Copenhagen Business School sought ...

Various digital platforms are becoming increasingly common in business-to-business (B2B) activities. They enable building competitiveness and boosting selling and buying. The platforms also offer ...

One type of business has survived the crucible of the coronavirus: the multi-sided platform. Shifting to or adding this business model will help managers maintain their customer relations during the ...

We present a general and tractable oligopoly model of multi-sided platforms with endogenous side and platform choices of heterogeneous end-users, considering any mix of single-homing and multi-homing ...

We study a platform that signs private contracts with sellers. Contractual secrecy implies interrelated hold-up problems for buyers and sellers that reduce platform profits and welfare. By increasing ...