Knowledge management tools have become indispensable assets for businesses striving to harness their collective wisdom and ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

"Knowledge needs vary significantly depending on the specific focus of the digital transformation. Our research suggests that a strategic combination of leadership roles can yield the best outcomes as ...

Rebecca Torchia is a web editor for EdTech: Focus on K–12. Previously, she has produced podcasts and written for several publications in Maryland, Washington, D.C., and her hometown of Pittsburgh.

Digital transformation is a term that is thrown around a lot, and people have different ways to interpret what it means. Essentially, digital transformation is the integration of digital technology ...

As the leader of Avanceon’s Digital Transformation (DX) practice, I have a long history of solving problems within the OT (operations technology) and IT layers of automation. This experience has ...

SUNNYVALE, Calif., Dec. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer experience, today announced that Achmea, one of Europe's largest c ...