Retailers can captivate and keep customers coming back with engaging environments. "We look at what they see, what it says to them and what they can be excited about," she said. "We want it to feel ...

AI-powered technologies are transforming the grocery store – from the moment a shopper enters the aisles to the final tap at self-checkout. Connected devices and intelligent systems are not just ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Bobby Marhamat Despite ...

Best-in-class retailers are recognizing the front- and back-end benefits of implementing mobile technology. From improving inventory and supply chain management efficiencies to maximizing the in-store ...

In retail, customer experience drives loyalty, yet most organizations cannot pinpoint a single person responsible for it.

CEO, National Retail Solutions (NRS). POS, NRS Digital Media, NRS Pay, NRS Funding, NRS Purple, and NRS Petro: Helping retailers succeed. First impressions count, and in-store branding can play a ...

Digital experiences have come a long way, but technology can’t replace in-store shopping, especially for specialty retail stores. “Stores are valuable assets,” Jon Copestake, EY Global consumer senior ...

Cognizant Stores 360 aims to unify the retail ecosystem and elevate customer experiences through integrated, automated and predictive capabilities, powered by ServiceNow. Retail has undergone a ...

In other findings, the survey showed that senior executives are starting to see customer experience as a more important area of the enterprise. Almost all (96%) respondents said their company ...

James has a passion for how technologies influence business and has several Mobile World Congress events under his belt. James has interviewed a variety of leading figures in his career, from former ...

Retail has become a tale of two realities. On the one hand, retail sales trended upward in August 2021, with specific economic stimulus measures apparently to credit. We know, based on our State of ...