Opinions expressed by Entrepreneur contributors are their own. Customer service has never been more important. Today’s customers not only desire fast and seamless service but also expect a ...

You put on your best business attire, practiced your interview answers one more time, and sat down across the table from your potential new boss. After the interview, you probably feel a huge sense of ...

How to Measure and Improve Customer Service for Growth High-quality customer service is often a defining factor in a company’s success. At its core, customer service is about meeting the expectations ...

The warmth and vibrancy of summer feel like a refresh button and give us the opportunity to look at things with a boost of energy and new eyes. Any good business is continually evaluating areas to ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...